Refund and Return Policy

Last Updated: [Date]

Welcome to Trendy Tribe. This page outlines our policies regarding refunds and returns. By making a purchase on our website, you agree to comply with the terms and conditions stated below.

1. Refund Policy

We want you to be completely satisfied with your purchase from Trendy Tribe. If you are not satisfied for any reason, we offer a 14-day refund policy from the date of delivery. To be eligible for a refund, the following conditions must be met:

  • The item must be in its original packaging.
  • The item must be unused and in the same condition as when received.
  • You must provide a valid proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return meets the above conditions, a refund will be processed to the original method of payment within [X] business days.

Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees.

2. Return Procedure

To initiate a return, please follow these steps:

  • Contact our customer support team at [your contact email or phone number] to request a Return Authorization (RA) number.
  • Clearly label the package with the RA number provided.
  • Ship the item(s) back to the address provided by our customer support team.

We recommend using a trackable shipping service to ensure the safe and timely return of your item. Trendy Tribe is not responsible for lost or damaged returns.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will provide instructions on how to return the item, and a replacement or refund will be processed upon verification of the issue.

4. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return procedure outlined above and place a new order for the desired item.

5. Cancellation of Orders

Orders can be cancelled within 24 hours of purchase. To cancel an order, please contact our customer support team at [your contact email or phone number] with your order number.

6. Contact Us

If you have any questions or concerns regarding our refund and return policy, please contact us at [your contact email or phone number].

Thank you for choosing Trendy Tribe.